Serenity Alma Heights | City stay in Makadi Bay | Book Now

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Key details

About the Hotel

P.O Box 324, Safaga Road, Makadi Bay, Makadi Bay, Egypt, 00000

Rooms & Amenities

Serenity Alma Heights has 515 rooms, each with a large balcony, terrace, or window. Rooms include satellite TV, a telephone, a mini-bar, tea and coffee facilities, an in-room safe, a hairdryer, and a bathroom with a shower. Non-smoking rooms are available upon request.

Dining Options

The hotel has onsite restaurants serving a variety of cuisines. Guests receive a free welcome drink upon arrival.

Leisure & Entertainment

The property features an Aqua Park with water slides and pools suitable for all ages. Nearby attractions include Makadi Bay (2.5 km), Madinat Makadi Golf Resort (2.5 km), and Makadi Water World (4 km).

Location & Transport

The hotel is on the west banks of the Red Sea in Makadi Bay, 36 km from Hurghada and 15 km from Safaga. Hurghada International Airport is 40 km away. Taxi services are available.

Guest Services

Services include 24-hour security, daily housekeeping, a gift shop, and wheelchair accessibility. The front desk can assist with transportation and local recommendations.

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Getting around

All Transportation Options at a Glance

City Center

Makadi Bay 1.6 mi

Airports

Hurghada International (HRG) 22.8 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Wi-Fi

Wi-Fi in public areas

Parking

Parking lot

24-hour services

24-hour reception

Babysitting

General

Non-smoking rooms
Wi-Fi in public areas
Parking
24-hour reception
Souvenir store
Hairdresser

Sports & Fitness

Tennis court

Services

Room service
Laundry
Wake up service

Dining

Bar/ Lounge area
Buffet breakfast

Business

Conference room

Spa & Leisure

Outdoor swimming pool
Garden area
Spa & wellness center

Room features

In-room air conditioning
In-room safe
Mini-bar

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone

Location

P.O Box 324, Safaga Road, Makadi Bay, Makadi Bay, Egypt, 00000

Map view

P.O Box 324, Safaga Road, Makadi Bay, Makadi Bay, Egypt, 00000

City landmarks

Makadi Bay

1.7 mi

Shopping Arcade

1.2 mi

Hurghada

Madinat Makadi Golf Resort

1.5 mi

Ceasear

1.4 mi

Theatre

1.5 mi

Subaqua Dive Centre Sunrise

1.9 mi

Makadi Bay

Club Azur Resort

1.8 mi

Amphitheatre

1.9 mi

Disco

2.0 mi

Amusement Park

Makadi Water World

2.6 mi

Broadway Theatre

Animation Amphitheatre

2.0 mi

Orascom Makadi Mall

2.1 mi

Amusement Park

Makadi Bay Aqua Park

2.6 mi

Makadi Aqua Park

2.6 mi

Big Dayz Water Sport Center

2.8 mi

Restaurants

Al Zaeem Cafe

1200 ft

El-Salam Grand Rotana Resort & Spa

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Adam

United Kingdom, January 2025

5.0/10

My stay at Serenity Alma Heights was truly a relaxing experience. The rooms were spacious and well-appointed, but I found the daily housekeeping schedule could have been more consistent. Dining options were varied and delicious, especially the house-made marmalade! Overall, it was a refreshing retreat with some minor hiccups in service.

Rooms

8.0

The rooms were clean and comfortable, with beautiful views. However, I wish the housekeeping was more prompt, as some days they came quite late.

Service

7.0

Staff were friendly and attentive, but there were moments when requests took longer than expected. For instance, my laundry request was delayed.

Location

9.0

The resort is ideally located near the beach, making it easy to enjoy sunbathing and swimming. It's perfect for those looking to unwind by the water.

Dining

9.0

I absolutely loved the variety in the dining options, and the delicious marmalade was a highlight at breakfast! There was something for everyone.

Facilities

8.0

Facilities like room service and laundry were convenient, but I had a few hiccups with their timing. Wake-up service was reliable, which I appreciated.

Luna

United Kingdom, January 2025

5.2/10

My stay at Serenity Alma Heights was quite pleasant overall. the views of Makadi Bay were stunning, though the dining experience left a bit to be desired at times. The room was comfortable and spacious, making it a relaxing retreat. I appreciated the variety of facilities, but some could use enhancement.

Rooms

8.0

The room was spacious and comfortable, offering amazing views of the bay. I loved the clean and modern decor. However, I felt the sound insulation could be improved as I occasionally heard noise from the hallway.

Service

7.0

The staff was friendly and attentive, always ready to assist. I had a minor issue with my laundry service that took longer than expected to resolve.

Location

9.0

The location is idyllic, right by the beach. it was easy to access various attractions in Makadi Bay. I truly enjoyed the tranquil environment surrounding the resort.

Dining

6.0

Dining options were varied, and I relished the different curries. however, some dishes could have been more flavorful, which was a bit disappointing.

Facilities

7.0

The facilities were well-maintained. I appreciated the pool area, and room service was prompt, making my stay even better. Still, I found that the laundry services could be more efficient.

Mason

United Kingdom, January 2025

6.4/10

I had a relaxing stay at Serenity Alma Heights. the beautiful location and views made my trip special. The room was comfortable, but there were a few issues with service that could be improved. Overall, it was a good experience despite some minor setbacks.

Rooms

7.0

My room was spacious and well-appointed. the view of the sea was amazing. I appreciated the clean design, although the bedding could have been more luxurious.

Service

6.0

The service was generally friendly, but I experienced some delays with room service. it took longer than expected to receive my requests, which was a bit frustrating.

Location

9.0

The location was stunning. surrounded by natural beauty and close to the beach, which made for peaceful mornings. It was easy to access local attractions as well.

Dining

8.0

Dining options were quite good. I really enjoyed the breakfast with freshly cooked eggs every morning. However, the dinner service felt a bit rushed at times.

Facilities

7.0

The facilities were decent. I appreciated the laundry and wake-up services, but I felt that more recreational amenities could enhance the overall experience.

Oscar

United Kingdom, December 2024

7.2/10

I had a pleasant stay at Serenity Alma Heights, where the welcoming atmosphere made me feel right at home. However, the dining experience could have been improved as some dishes lacked flavor compared to others. Overall, it was a lovely getaway with a few minor setbacks.

Rooms

8.0

The room I stayed in was spacious and elegantly decorated, providing a comfortable retreat. The views from the balcony were simply amazing.

Service

7.0

The staff were friendly and attentive, always ready to assist with my needs. However, the response time for room service could have been quicker.

Location

9.0

The location was fantastic, with easy access to the beautiful beach and nearby attractions, making it convenient for exploring.

Dining

6.0

While some dishes were refined and delicious, I found that a few lacked the seasoning I was hoping for, which was disappointing.

Facilities

8.0

The facilities were well-maintained, with great options like the pool and a relaxing spa. I appreciated the laundry and wake-up services as well.

Benjamin

United Kingdom, November 2024

5.6/10

I had a great time staying at Serenity Alma Heights! The views were absolutely stunning, but the wifi was kinda spotty at times, which can be frustrating.

Rooms

8.0

My room was cozy with a lovely balcony. The decor gave off a laid-back vibe that I really dig.

Service

7.0

The staff was super friendly and helpful. They really went above and beyond, though I did find the check-in process a bit slow.

Location

9.0

The location is awesome — close to the beach and plenty of shops. I couldn’t have asked for a better spot to chill.

Dining

7.0

The food was delicious, especially the local dishes, but I wished there were more vegetarian options on the menu.